Providing Highly Trained Technicians Available 24/7/365
This is not an online service platform. We do not publish service tickets to the general technician population. Our engineers select the technicians and develop a one-to-one relationship with each and every technician to ensure they have the correct skillsets as well as provide the communications necessary to get the job done. The technicians are on call, on an as-needed basis. All Service Level Agreements are available according to your needs during normal business hours, extended hours and after hours as well as holidays. Most of our technicians are fully badged for access to their sites.
Normal business hours are defined as Monday through Friday, excluding holidays, 7am to 6:00pm local time. Extended hours are defined as Monday through Friday, excluding holidays, 6:00pm to 6:00am. After-Hours are defined as the hours that fall outside of normal business hours or extended hours and holidays.
Server and Network Troubleshooting
Servicing a wide range of servers, including troubleshooting, repairs and reboots.
Replacing Failed Components
Troubleshooting and repairing your equipment to get you up and running quickly.
Some of the brands we support:
Dell
Hewlett Packard
Sun
Supermicro
IBM
StorageTek
And many more.
Cabling and
Re-Cabling
Preforming maintenance, repair, and installation of voice, video, and data stream network cabling.
Interfaces, SFP's, and Line Cards
We solve your network issues through determining the failure and fixing the problems, keeping your networks up and running.
A client’s interest in using a Third-Party Maintenance company (TPM) may be driven by a vendor management initiative to employ a single source to handle all of a company’s support needs rather than relying on agreements with multiple Original Equipment Manufacturer (OEMs) service companies. Just let one company take care of all your IT needs, instead of doing it all yourself.
The net result: potential costs savings, a vendor-neutral view of the operating environment, streamlined contract administration and improved control over access to risk-sensitive operating environments.
We Take Pride in Our Numbers
35
Years of Experience
23
Business Partners
1100
Products Supported
150
U.S. Cities
5
Industry Awards
Our Partners
The data center systems support your business needs now.
QC techsolutions manages the maintenance, Break/Fix and the technical staffing needs for many of America’s leading companies and offer them, and our technicians, an unmatched level of service and experience. Our process is based upon a collaborative approach to understanding the needs of both our clients’ and employee's technical needs.